“By prioritising the well-being and development of your team through carefully planned workshops, you're investing in the heart of your organisation. The benefits—a more cohesive, motivated, and productive team—can propel your company to new heights” – Matt Carter, Team Wellness Solutions
In today's fast-paced and often high-stress work environments, fostering a culture of collaboration, wellness, and mutual support is more crucial than ever.
Team building and wellness workshops offer a powerful avenue for enhancing employee satisfaction, productivity, and overall organisational health.
We delve into the key considerations for effectively implementing these initiatives, ensuring they resonate with your team and align with your company's goals.
"The foundation of any successful team building and wellness program lies in its objectives." (Dyer, 2013). Before embarking on planning activities, it's essential to identify what you aim to achieve.
Once the organisational needs are understood, setting specific, measurable, achievable, relevant, and time-bound (SMART) goals is crucial. For instance:
• Improving Communication: Propose activities designed to enhance open dialogue and active listening skills among team members, with the goal of reducing misunderstandings and increasing efficiency in project execution.
• Boosting Morale: Highlight how the workshop will incorporate recognition and appreciation exercises that aim to improve employee satisfaction and retention rates.
• Enhancing Problem-Solving Skills: Suggest scenarios and challenges that mimic real-life obstacles, with the objective of fostering a culture of innovation and creative thinking.
Every team building and wellness initiative should reinforce the company's strategic objectives and core values. "Teams that align their goals with the broader organisational strategy foster a more cohesive and productive work environment." (Lencioni, 2002).
By aligning these workshops with your organisation’s broader goals, you can ensure that they contribute meaningfully to your company's vision and long-term success.
In each of these examples, the focus on team building and team wellness is intricately linked with the organisation’s broader strategic goals and core values.
- Whether it's adapting to remote work, enhancing agility, improving employee retention, or driving innovation, carefully crafted team building, and wellness initiatives can play a pivotal role in achieving these objectives, thereby contributing significantly to the organisation’s long-term success and competitive advantage.
Organisational Goal: To maintain high levels of productivity and collaboration among remote teams.
Team Building and Wellness Initiative: Implementing virtual team building activities that emphasise communication, trust, and collaboration. This could include virtual escape rooms, online workshops on effective remote communication, and regular virtual coffee breaks or wellness sessions that focus on mental health and stress management for remote workers.
Alignment: These activities are designed to overcome the isolation often felt in remote work settings, fostering a sense of community and collaboration that is crucial for maintaining productivity and engagement in a dispersed workforce.
Impact: Enhanced communication and trust among team members lead to more cohesive and efficient remote work processes, directly contributing to the organisation’s goal of sustaining productivity and collaboration in a remote work environment.
Organisational Goal: To become more agile and responsive to market changes.
Team Building and Wellness Initiative: Organising resilience-building workshops and team challenges that simulate high-pressure situations requiring quick adaptation and decision-making. These might include scenario-based planning exercises, stress management workshops, and activities designed to strengthen emotional resilience.
Alignment: By equipping teams with the skills to manage stress, adapt to new situations quickly, and make decisions under pressure, these initiatives directly support the organisation’s goal of increasing agility and responsiveness.
Impact: Teams become better at navigating uncertainties and changes in the market, enabling the organisation to respond more effectively to new opportunities and challenges.
Organisational Goal: To improve employee retention and attract top talent by becoming a best place to work.
Team Building and Wellness Initiative: Launching a comprehensive wellness program that includes team sports events, fitness challenges, and workshops on work-life balance, alongside team building retreats that focus on shared experiences and building deeper connections among employees.
Alignment: These initiatives not only improve physical and mental well-being but also enhance team cohesion and a sense of belonging, making the organisation more attractive to current and prospective employees.
Impact: Improved employee well-being and stronger team bonds lead to higher job satisfaction and engagement, reducing turnover rates and attracting high-quality candidates who value a supportive and wellness-oriented workplace culture.
Organisational Goal: To innovate and develop ground-breaking products and services.
Team Building and Wellness Initiative: Facilitating workshops and activities that celebrate diversity and encourage cross-functional and cross-cultural collaboration. This could include innovation boot camps, design thinking workshops, and diversity and inclusion training, all aimed at harnessing diverse perspectives for creative problem-solving.
Alignment: By creating an environment where diverse ideas are valued and collaboration is encouraged, these initiatives directly contribute to the organisation’s goal of fostering innovation.
A one-size-fits-all approach rarely works in the context of team building. "Understanding the unique dynamics of your team is the first step towards creating effective and meaningful team-building experiences." (Edmondson, 2019).
Tailoring the workshop to address these specific aspects can lead to more meaningful engagement and effective outcomes.
Background:
InnovateX, a rapidly growing tech start-up, located with the ‘Silicon Roundabout’, faced challenges in maintaining its innovative edge and collaborative culture as it scaled.
With a diverse workforce spanning multiple time zones and a mix of remote and in-office employees, traditional team-building exercises were proving ineffective.
Recognising the need for a tailored approach, the HR Manager, Alex, embarked on a mission to design a team-building program that addressed the unique dynamics of InnovateX's team.
Challenge:
The primary challenge was the diverse nature of the team, not just in terms of geography, but also in their working styles, cultural backgrounds, and professional disciplines.
Additionally, the fast-paced environment of the start-up meant that any team-building initiative needed to be flexible, engaging, and capable of delivering immediate value without disrupting productivity.
Solution:
Alex began by conducting a comprehensive survey, aided by Team Wellness Solutions, to understand the team's preferences, challenges, and expectations from team-building activities.
The insights revealed a desire for activities that were not only fun but also contributed to personal and professional growth.
Leveraging these insights, together with associates at Team Wellness Solutions, Alex designed a multi-tiered team-building program titled "Connect & Innovate," which included:
1. Virtual Escape Rooms and Puzzle Challenges: To cater to the remote workforce, fostering problem-solving skills and collaboration across different time zones.
2. Professional Development Workshops: Tailored sessions on topics like "Effective Remote Communication," "Cross-Cultural Collaboration," and "Creative Thinking" were introduced, addressing the team's desire for growth.
3. Hackathon for Good': A 24-hour hackathon where teams worked on projects benefiting social causes, aligning with the company's value of making a positive impact through technology.
4. Flexible Scheduling: Recognising the fast-paced nature of the start-up world, activities were designed to be asynchronous where possible, allowing participants to engage at times that suited them best.
5. Feedback Loops: Post-activity surveys and regular check-ins were established to continuously refine and adapt the program based on team feedback.
Outcome:
The "Connect & Innovate" program was met with enthusiastic participation and positive feedback. Key outcomes included:
- Enhanced Collaboration: Employees reported a significant improvement in cross-departmental collaboration and communication, breaking down silos that had previously hindered project progress.
- Increased Engagement and Morale: The tailored approach, which considered the team's unique dynamics and preferences, led to higher engagement levels and a boost in morale, as evidenced by employee feedback and reduced turnover rates.
- Innovation Spike: The 'Hackathon for Good' became a bi-annual event, generating not only innovative solutions for social causes but also sparking new ideas that were integrated into InnovateX's product roadmap.
Conclusion:
The success of the "Connect & Innovate" program at InnovateX underscores the importance of understanding and addressing the unique dynamics of a team when designing team-building activities.
By moving away from a one-size-fits-all approach and tailoring the initiative to meet specific needs and preferences, InnovateX was able to enhance collaboration, boost morale, and maintain its competitive edge through continuous innovation.
This case study exemplifies how tailored team-building efforts can lead to meaningful engagement and substantial outcomes for organisations.
Disclaimer: This case study is based on client scenario with modifications to ensure privacy, client confidentiality, and protection of proprietary information. Real names and identifiable details have been omitted or altered.
Effective planning and resource allocation are key to implementing successful team building and wellness programs. "Investing in your team's development is not an expense but an investment in the organisation’s future." (Gallup, 2022).
It's important to explore cost-effective strategies that maximise impact without compromising the quality of the experience.
Does your business annually spend more on toilet paper than staff training? While specific anecdotes about companies spending more on toilet paper than on staff training might not be widely documented, the underlying message of such stories highlights a common oversight in corporate budgeting priorities.
The essence of these anecdotes is to illustrate the misallocation of resources, where investments in tangible, short-term needs overshadow the critical, long-term benefits of employee development and engagement.
Here are a couple of generalised examples that reflect this theme:
A software tech start-up, focused on rapid growth and scaling, allocated a significant portion of its budget to maintaining a lavish office space, complete with high-end amenities, including luxury bathroom facilities stocked with premium toilet paper and hand soaps.
Meanwhile, the budget for staff training and development programs was minimal, based on the assumption that employees would learn on the job or through online resources provided at minimal cost.
Over time, it became evident that while the office was impressive, employee skills development lagged, leading to missed opportunities for innovation and growth.
The company's leadership realised that reallocating even a small portion of their amenities budget towards targeted training programs could have fostered a more skilled, engaged, and productive workforce, ultimately contributing more significantly to the company's growth and competitive edge.
A national retail chain prided itself on its operational efficiencies, including minimising overhead costs to offer competitive pricing.
Surprisingly, this included a detailed focus on reducing costs of consumables like toilet paper, with extensive efforts made to find the cheapest suppliers, while the budget for employee training and wellness programs remained static and relatively low.
As competition intensified, the chain found itself struggling with high employee turnover and low morale, impacting customer service and sales.
The leadership team conducted a review and was surprised to find that a slight increase in the budget for staff training and wellness initiatives, even if it meant spending more on these than on optimising consumable costs, led to improved employee satisfaction, retention, and ultimately, customer satisfaction and loyalty.
The shift in budget priorities from consumables to employee development became a strategic move that paid dividends in the long run.
These anecdotal examples serve to underscore the importance of prioritizing investments in employee development and engagement over short-term cost savings on operational expenses.
Effective planning and resource allocation, with a focus on maximising the impact of staff training and wellness programs, can significantly contribute to an organisation's long-term success and sustainability.
Disclaimer: These anecdotal examples are based on client scenarios with modifications to ensure privacy, client confidentiality, and protection of proprietary information. Real names and identifiable details have been omitted or altered.
The timing of your workshop can significantly affect participation and engagement. "Selecting a date that accommodates the majority of your team, while considering project deadlines and other organisational commitments, is essential for maximising attendance and ensuring the workshop's success." (Harvard Business Review, n.d.).
Effectively managing the timing of workshops in remote, hybrid, and office work scenarios is crucial for maximising participation and engagement.
Here are three strategies businesses can employ to navigate these varied working arrangements successfully:
- Remote Scenario: For fully remote teams, consider blending synchronous activities (real-time, interactive sessions) with asynchronous ones (tasks or content that can be accessed and completed at any time).
This approach allows team members in different time zones to participate fully without being excluded due to timing constraints.
For instance, a live workshop could be recorded for those who cannot attend in real-time, supplemented by asynchronous discussion forums or project work that allows for participation at any hour.
- Hybrid Scenario: In hybrid settings, where some employees are in the office while others work remotely, ensure that any live, synchronous sessions are scheduled during common working hours that overlap across time zones.
Use digital collaboration tools to bridge the gap between in-person and remote participants, ensuring everyone can contribute equally.
- Office Scenario: For teams working from the office, consider scheduling workshops during periods of lower operational intensity, such as mid-week, to avoid Monday's catch-up and Friday's wind-down times.
This timing helps ensure that employees are mentally present and engaged, maximising the workshop's impact.
- Remote Scenario: Rotate the meeting times to accommodate different time zones. This approach ensures that no single group is consistently inconvenienced by unfavourable timing, promoting fairness and increasing overall engagement.
- Hybrid Scenario: For hybrid teams, rotating the days on which workshops are held in-office versus online can help.
This rotation allows employees who work from home on certain days to still participate in person if they choose, fostering a sense of inclusion and team cohesion.
- Office Scenario: Rotating the departments or teams attending the workshops can minimise disruptions to the workflow.
By scheduling department-specific sessions on different days or weeks, businesses can ensure that operations continue smoothly while still providing valuable development opportunities for all employees.
- Remote Scenario: Encourage remote employees to use time blocking techniques to dedicate specific blocks of time for workshop participation, minimising conflicts with other tasks or meetings.
Providing advance notice of workshop dates and times can help employees plan their work accordingly.
- Hybrid Scenario: For hybrid teams, advance scheduling becomes even more critical. By announcing workshop dates well in advance and using shared calendars, employees can plan their in-office days around these events, ensuring higher participation rates.
- Office Scenario: In traditional office settings, blocking off time on company-wide calendars for workshops can help prevent double-booking and ensure that employees are free to attend without conflicting commitments.
This approach requires coordination with various department heads to ensure minimal impact on productivity.
By adopting these strategies, businesses can effectively manage the timing of their workshops and training sessions, accommodating the diverse needs of their workforce while maximising participation and engagement across remote, hybrid, and office work scenarios.
Deciding on the format (in-person, virtual, hybrid) and the types of activities is crucial. "The activities should be inclusive, engaging, and directly related to the team’s objectives." (Zak, 2017). This ensures that all team members can participate meaningfully, regardless of their location or role within the organisation.
We can suggest three activities that align with the principles of inclusivity, engagement, and relevance to team objectives for team building and wellness, which can be adapted to in-person, virtual, or hybrid formats:
- Objective: To reduce stress, improve focus, and enhance overall well-being.
- Activity Description: Conduct guided mindfulness and meditation sessions that can be easily followed by team members, regardless of their physical location.
These sessions can be led by a professional instructor via a video conferencing platform for virtual and hybrid teams or in a quiet, comfortable space for in-person teams.
Incorporate techniques that can be used during work hours to help manage stress and maintain focus.
- Inclusivity and Engagement: Offer sessions at various times to accommodate different schedules and time zones.
Provide recordings for those who cannot attend live sessions, ensuring all team members have access to the resources.
- Objective: To enhance team collaboration and efficiency by improving communication skills.
- Activity Description: Organise workshops that focus on building effective communication skills, including active listening, non-verbal communication, and constructive feedback.
Use role-playing exercises and breakout sessions to practice new skills in real-time, which can be adapted for virtual breakout rooms in online settings or small group discussions in person.
- Inclusivity and Engagement: Ensure the workshop content is relevant to the team's daily interactions and challenges.
Encourage participation from all team members by creating a safe space for sharing experiences and learning from each other.
Utilise interactive tools like polls and Q&A sessions to keep remote participants engaged.
- Objective: To foster a sense of community and teamwork while promoting physical health and wellness.
- Activity Description: Launch a team challenge that encourages physical activity, such as a step count competition, virtual fitness classes, or wellness goals like daily meditation or healthy eating.
Use a platform or app to track progress and share updates, creating a sense of camaraderie and friendly competition.
- Inclusivity and Engagement: Design challenges that are accessible to all fitness levels and interests, offering alternatives for those with physical limitations or preferences for different types of activities.
Encourage teams to support each other's goals and celebrate achievements together, regardless of whether they are working remotely or in the office.
These activities are designed to be adaptable to various formats while ensuring that they contribute positively to team building and wellness, aligning with the goal of creating a more cohesive, healthy, and productive work environment.
The facilitator's role cannot be overstated. "Choosing someone with the experience, skills, and personality to engage participants and guide them towards achieving the workshop's goals is essential." (Dyer, 2013). An effective facilitator can make the difference between a forgettable event and a transformative experience.
Selecting the right facilitator is crucial for the success of any workshop, as they play a pivotal role in engaging participants and guiding them towards the workshop's objectives. Here are six tips to help you choose the right facilitator:
Ensure the facilitator's area of expertise aligns with the workshop's objectives. A facilitator with a strong background in the specific area of focus (e.g., team building, communication skills, leadership development) will bring valuable insights and techniques to the session.
Review their professional experience, qualifications, and any relevant certifications to assess their suitability.
Different facilitators have different styles, including how they interact with participants, manage discussions, and handle conflicts.
Consider what style would best suit your team's culture and the workshop's goals. Some facilitators might be more directive, while others prefer a more collaborative approach.
Whenever possible, watch videos of them in action or attend one of their sessions to get a sense of their style.
A facilitator who has experience working with similar groups or organisations can be particularly effective. They will be more likely to understand the unique dynamics and challenges your team faces.
Ask potential facilitators about their experience with similar workshops and the outcomes they achieved.
An effective facilitator not only imparts knowledge but also inspires and motivates participants.
They should be able to engage the audience, provoke thought, and stimulate discussion.
During the selection process, consider how they communicate and whether they have the charisma and energy to keep participants engaged throughout the workshop.
References and testimonials from previous clients can provide insights into the facilitator's effectiveness and the impact of their workshops.
Reach out to these references to ask about their experience working with the facilitator, including any strengths and areas for improvement.
The ability to adapt to the needs of the group and any unforeseen changes during the workshop is a critical skill for a facilitator.
They should be able to adjust their approach based on the group's dynamics, feedback, and engagement levels.
Discuss with potential facilitators how they handle adjustments and their approach to tailoring the workshop to meet the participants' needs.
By carefully considering these factors, you can select a facilitator who will not only meet the logistical and content needs of your workshop but also create an engaging, dynamic, and transformative experience for all participants
Gathering feedback post-workshop is crucial for assessing its effectiveness. "Employing surveys or follow-up meetings to measure outcomes allows you to evaluate whether the objectives were met and identify areas for improvement." (Health Affairs, 2010).
These client examples illustrate how feedback from team building and wellness workshops can lead to tangible results and direct impacts on a business, from improving operational efficiencies and product quality to enhancing employee retention and customer satisfaction.
Background: A rapidly expanding tech company organised a team building workshop aimed at improving communication and collaboration among its cross-functional teams, which had been working in silos, leading to inefficiencies and missed deadlines.
Feedback Mechanism: After the workshop, the company used a combination of online surveys and follow-up meetings to gather participants' feedback.
The feedback focused on the effectiveness of the exercises in improving understanding and collaboration across different departments.
Tangible Results: The feedback highlighted a notable increase in cross-departmental communication and a better understanding of each team's role in the project lifecycle.
This led to a more cohesive project management approach, reducing the time to market for new product features by 25%.
Direct Impact on the Business: The improved efficiency and faster time to market directly contributed to a competitive advantage in the fast-paced tech industry.
The company reported a significant increase in customer satisfaction due to quicker updates and feature releases, directly linking these business successes back to the outcomes of the team building workshop.
Background: Facing high absenteeism rates in its customer service department, a company implemented a series of wellness workshops focusing on stress management, mental health awareness, and fostering a supportive work environment.
Feedback Mechanism: Feedback was collected through anonymous surveys and open forums, asking employees to share their experiences and the perceived impact of the workshops on their stress levels and job satisfaction.
Tangible Results: The feedback indicated a widespread appreciation for the company's investment in employee wellness, with a significant majority of participants reporting lower stress levels and a more positive outlook on their work environment.
Within six months of the workshops, the department saw a 30% reduction in absenteeism rates.
Direct Impact on the Business: The decrease in absenteeism led to improved consistency in customer service and a reduction in the costs associated with temporary staffing and overtime.
Furthermore, the enhanced job satisfaction contributed to better customer interactions, as reflected in improved customer service ratings and feedback.
The direct correlation between the wellness workshops and these positive business outcomes underscored the value of focusing on employee well-being as a strategic business investment.
Disclaimer: These examples are based on client scenario with modifications to ensure privacy, client confidentiality, and protection of proprietary information. Real names and identifiable details have been omitted or altered.
The true test of a workshop's success is its lasting impact on the team. "Integrating the lessons learned and the camaraderie developed into daily work practices is essential." (Lencioni, 2002). Regular follow-up sessions and ongoing team-building activities can help maintain the momentum.
To ensure the lasting impact of Team Building and Wellness workshops, it's crucial to integrate maintenance work into the organisation’s culture and daily routines.
Here are some suggestions for maintaining the momentum and reinforcing the lessons learned:
Schedule regular check-in meetings where team members can discuss how they are applying the skills and insights gained from the workshops in their daily work.
These sessions can also serve as opportunities for team members to share successes and challenges in integrating new practices.
These could be brief, weekly or bi-weekly meetings, possibly at the start or end of the week, where team members reflect on specific instances where they applied workshop learnings and the outcomes of those actions.
Continuously offer learning opportunities that build on the initial workshop themes, such as advanced communication skills, leadership development for emerging leaders, or deeper dives into wellness practices.
This could involve monthly webinars, access to online courses, or inviting guest speakers to discuss relevant topics.
Encourage team members to suggest areas of interest to ensure the content remains relevant and engaging.
Establish peer coaching groups where employees can support each other in applying workshop learnings, share advice, and provide accountability.
Organise small, cross-functional groups that meet regularly to discuss goals, challenges, and progress.
These circles can foster a supportive environment that encourages continuous improvement and camaraderie.
Recognise and reward the application of team building and wellness principles in daily work practices by incorporating them into performance reviews and metrics.
Set specific, measurable goals related to team collaboration, wellness initiatives, or personal development.
Recognise achievements in these areas during performance evaluations and celebrate team and individual successes.
Host annual retreats or follow-up workshops to reinforce the importance of team building and wellness, review progress, and set new goals.
Use these events to reflect on the past year, celebrate achievements, and introduce new concepts or areas of focus for the coming year.
This can also be a time to gather feedback on the maintenance activities and adjust as needed.
Foster a culture where recognising and appreciating the efforts and contributions of team members is a regular practice.
Implement a peer recognition program where employees can nominate colleagues who exemplify the values and skills emphasised in the team building and wellness workshops.
Recognition can be shared in team meetings, through internal newsletters, or on company social media channels.
By implementing these maintenance activities, organisations can ensure that the benefits of Team Building and Wellness workshops are not just momentary but become ingrained in the company's culture, leading to sustained improvements in team dynamics, employee well-being, and overall organisational performance.
Creating an environment that respects and celebrates diversity is crucial. "Ensuring that workshops are accessible and engaging for all employees, regardless of their background or abilities, is a key consideration in planning and execution." (Edmondson, 2019).
Background:
GlobalMotorTech Inc., a multinational technology firm, prides itself on its diverse workforce, with employees from over 30 countries, each bringing unique perspectives and skills to the table.
Despite this diversity, the company noticed silos forming within teams, often along cultural, geographical, religious, political or departmental lines, hindering co-operation, collaboration and innovation.
Challenge:
Maria, the HR Director, recognised the need to bridge these divides and foster a more inclusive and cohesive work environment.
She understood that for GlobalMotorTech to fully leverage its diverse talent, it needed to not only celebrate but actively integrate this diversity into its operational DNA.
Solution:
Maria spearheaded the development of a series of team-building and wellness workshops designed with diversity at their core.
The workshops were meticulously planned to be inclusive, ensuring accessibility for employees of all abilities and respecting cultural sensitivities.
Activities were designed to highlight and celebrate the diverse backgrounds of the GlobalMotorTech team, including:
Cultural Exchange Workshops: Employees were encouraged to share stories, foods, and traditions from their cultures, fostering a deeper understanding and appreciation among colleagues.
Collaborative Problem-Solving Sessions: Teams were intentionally mixed across cultural and departmental lines to work on projects, emphasising the value of diverse perspectives in creating innovative solutions.
Wellness Sessions for All: Recognising the diverse needs of its workforce, GlobalMotorTech offered a range of wellness activities, from meditation and yoga (with sessions led by instructors from different cultural backgrounds) to high-intensity interval training, ensuring there was something accessible and engaging for everyone.
Outcome:
The workshops were a resounding success.
Employees reported feeling a stronger sense of belonging and understanding of their colleagues' diverse backgrounds.
The collaborative problem-solving sessions led to breakthrough ideas for several lingering project challenges, directly attributable to the diverse perspectives at the table.
Human Interest Highlight:
One particularly touching outcome was the friendship formed between Aarav, an engineer from India, and Elena, a marketing specialist from Argentina.
Despite working in the same office for over a year, they had never interacted beyond basic greetings.
Through a cultural exchange workshop, they discovered a shared love for classical music, leading to a collaboration where they combined Indian and Latin American musical traditions for a company event.
This not only showcased the beauty of cultural fusion but also inspired other employees to explore cross-cultural collaborations.
Conclusion:
GlobalMotorTech's initiative demonstrated that when diversity is not just celebrated but actively integrated into company activities, it can break down barriers, foster genuine connections, and drive innovation.
Maria's efforts in creating an inclusive environment where all employees felt valued and engaged led to a more unified, creative, and resilient GlobalMotorTech, setting a benchmark for how diversity and inclusion should be woven into the fabric of corporate culture.
Disclaimer: This case study is based on client scenario with modifications to ensure privacy, client confidentiality, and protection of proprietary information. Real names and identifiable details have been omitted or altered.
Implementing team building and wellness workshops requires thoughtful planning, a clear understanding of your team's needs, and a commitment to aligning activities with your organisational goals.
By considering the factors outlined in this article, you can design initiatives that not only meet the immediate needs of your team but also contribute to a culture of ongoing growth, collaboration, and well-being.
Matt Carter, Director, Team Wellness Solutions Ltd
References
- Dyer, W. G. (2013). Team Building: Proven Strategies for Improving Team Performance. Jossey-Bass.
- Lencioni, P. (2002). The Five Dysfunctions of a Team: A Leadership Fable. Jossey-Bass.
- Edmondson, A. C. (2019). The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth. Wiley.
- Gallup, Inc. (2022). State of the Global Workplace: 2022 Report.
- Harvard Business Review. (n.d.). The Impact of Team Building on Communication and Collaboration.
- Zak, P. J. (2017). The Neuroscience of Trust. Harvard Business Review, January-February 2017.
- Health Affairs. (2010). Workplace Wellness Programs Can Generate Savings. Health Affairs, 29(2).
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